# Ability to block a number

**URL:** <https://community.brightpattern.com/t/ability-to-block-a-number/25>\
**Category:** Product Q&A\
**Tags:** spam\
**Created:** [September 4, 2020, 5:35am UTC](https://community.brightpattern.com/t/ability-to-block-a-number/25 "2020-09-04T05:35:48Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![jeneva.meares](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@jeneva.meares](https://community.brightpattern.com/u/jeneva.meares)\
**Post date:** [September 4, 2020, 5:35am UTC](https://community.brightpattern.com/t/ability-to-block-a-number/25/1 "2020-09-04T05:35:48Z")

</div>

One of our Recruiters has been harassed by a caller and received approximately 25 calls from two numbers in a 20 minute period. They have requested that these two phone numbers (607-329-8866 and 607-252-4031) be blocked. I reviewed the admin site and the help site documentation, but I am not seeing anything regarding blocking a number. The Recruiting team does not use a scenario, DIDs only, but at this time the only solution I can think of is to build a scenario to look at the ANI and end the call if it matches those two numbers. Is there a more straight forward solution than this?

---

<div class="post-metadata">

**Author:** ![ivan.malyshkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/ivan.malyshkin/32/8_2.png) [@ivan.malyshkin](https://community.brightpattern.com/u/ivan.malyshkin)\
**Post date:** [September 4, 2020, 5:36am UTC](https://community.brightpattern.com/t/ability-to-block-a-number/25/2 "2020-09-04T05:36:12Z")

</div>

Please refer to the following documentation in order to block some annoying numbers:  
[https://help.brightpattern.com/5.3:Scenario-builder-reference-guide/Exercises/HowtoBlacklistSpecificPhoneNumbers](https://help.brightpattern.com/5.3:Scenario-builder-reference-guide/Exercises/HowtoBlacklistSpecificPhoneNumbers)