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Hardphone 401 Unauthorized
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0
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19
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March 21, 2024
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How to use GetNext block in the Fetch URL block
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0
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24
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March 18, 2024
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Exam Question Using Scenario
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0
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31
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March 8, 2024
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Exit After Work Call
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0
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38
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February 20, 2024
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Bp_session_id in URL messing up screen pops with Dynamics and perhaps other systems
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0
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28
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February 20, 2024
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How to pass URL parameters to a chat scenario
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2
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182
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February 8, 2024
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Notready status statistics inquiry
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4
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71
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January 24, 2024
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Workforce tool recommendations?
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3
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209
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December 12, 2023
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Bright Pattern Salesforce Integration - MFA Requirements for SSO
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1
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232
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December 12, 2023
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Item.from variable changes for social messengers in the recent upgrade
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0
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71
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October 27, 2023
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Oracle Service Cloud integration
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0
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97
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October 3, 2023
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Microsoft Teams User Presence
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4
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147
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August 22, 2023
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Do Subscriptions Expire?
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2
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122
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August 18, 2023
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Outbound Dial Rules. Retry use-cases
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2
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132
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June 12, 2023
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Need advice/idea on how to handle late "Thank you" responses from the customer over the SMS or messenger
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5
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211
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June 12, 2023
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Outbound campaigns and Voicemails
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1
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118
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June 12, 2023
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Variable to extract all transcript results
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4
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136
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May 29, 2023
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What is difference between auto and completed from campaign monitoring view?
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1
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139
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April 24, 2023
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Several Activity Forms for one record
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1
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130
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February 15, 2023
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Dynamic Timeout for Scenario Play-Listen Block
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0
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125
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February 6, 2023
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Screen monitoring option
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0
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134
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December 23, 2022
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Double Arrow button for assigning cases to agents - where is this permission?
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3
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165
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December 21, 2022
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Service and Team settings
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3
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178
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December 12, 2022
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Microsoft Dynamics Screen Pop to the Activitypointer/Timeline
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3
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171
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November 30, 2022
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Barge-in/monitoring functionality for new agents to listen in
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1
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152
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November 25, 2022
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Check if a team belongs to a service/skill
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7
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209
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November 24, 2022
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Partitioning of Contact Records
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1
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160
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November 14, 2022
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Add an interaction attribute to search an evaluation by in focus talk time
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0
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123
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November 11, 2022
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Track the calls entering into the call centre through a particular Inbound number
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13
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219
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November 8, 2022
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Disable transfer option for agent
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8
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263
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October 27, 2022
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